Privacy Policy

RibMate.com is operated by Aussom Aussie Australian BBQ Co. ("we", "us", "our"). Our primary website is AussomAussie.com. You can reach us at 1-844-4AUSSOM.

We may collect the following types of information:

• Contact information — name, email address, and phone number when you opt in to SMS communications or contact us directly.
• SMS opt-in data — when you text a keyword to our number (e.g., RIBS to 1-844-4AUSSOM), your mobile number is recorded for marketing communications.
• Usage data — pages visited, time on site, and referring URLs collected via our analytics provider (Umami, a privacy-first, cookie-free analytics tool).
• Purchase data — if you purchase products via our Shopify store (AussomAussieBBQ.com), that data is governed by Shopify's privacy policy.

• To send SMS marketing messages, festival alerts, exclusive deals, and giveaway notifications (only with your explicit opt-in consent).
• To respond to catering inquiries and booking requests.
• To improve our website and understand how visitors use it.
• To comply with legal obligations.

By texting a keyword to our number, you expressly consent to receive recurring automated marketing text messages from Aussom Aussie BBQ at the number you provided. Message and data rates may apply. Message frequency varies. You can opt out at any time by replying STOP. For help, reply HELP. Consent is not a condition of any purchase.

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service providers — SMS platform providers, email marketing tools, and analytics services that assist in operating our business, under strict confidentiality agreements.
• Legal requirements — if required by law, court order, or governmental authority.

RibMate.com uses Umami Analytics, a privacy-first, cookieless analytics platform. We do not use Google Analytics, Facebook Pixel, or any third-party advertising trackers on this site. No personal data is collected through our analytics.

We retain SMS subscriber data for as long as you remain opted in. Upon opt-out (STOP), your number is removed from active lists within 10 business days and retained only as required for legal compliance records.

Depending on your location, you may have the right to access, correct, or delete your personal data. To exercise these rights, contact us at 1-844-4AUSSOM or via AussomCatering.com.

RibMate.com is not directed at children under 13. We do not knowingly collect personal information from children under 13.

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the site after changes constitutes acceptance of the updated policy.

Aussom Aussie Australian BBQ Co.
Phone: 1-844-4AUSSOM (1-844-428-7766)
Website: AussomAussie.com
Catering & Bookings: AussomCatering.com